:root{--ink:#1d302c;--muted:#788680;--green:#215d49;--line:#e2e8e3;--bg:#f5f7f4}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px -apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer;background:white;border:1px solid #d5ded6;padding:11px 16px;border-radius:7px;color:var(--ink);font-weight:600}button:hover{background:#edf3ed}button:disabled{opacity:.5;cursor:wait}.primary{background:var(--green);border-color:var(--green);color:white}.primary:hover{background:#174735}aside{position:fixed;inset:0 auto 0 0;width:235px;background:#fff;border-right:1px solid var(--line);padding:31px 20px}.brand{display:flex;align-items:center;gap:9px;font-size:23px;font-weight:750;letter-spacing:-1px}.logo{width:33px;height:38px;border-radius:9px;background:var(--green);color:#d8ec8c;text-align:center;font-size:32px}.mini{font-size:9px;letter-spacing:1.3px;border:1px solid #ccd8cf;border-radius:4px;padding:4px;margin-top:4px}.workspace{font-size:9px;color:var(--muted);letter-spacing:1.8px;margin:22px 3px 34px}nav a{display:block;padding:14px 15px;margin:7px 0;color:#64746b;border-radius:7px;font-weight:600}nav a.active{background:#eaf1e7;color:#275a3e}.aside-bottom{position:absolute;bottom:28px;font-size:12px;color:#475d50}.aside-bottom div{font-size:10px;color:#8b958d;margin:9px 0}.online{display:inline-block;background:#72a875;width:7px;height:7px;border-radius:50%;margin-right:6px}main{margin-left:235px}header{height:81px;border-bottom:1px solid var(--line);padding:0 40px;display:flex;justify-content:space-between;align-items:center;background:#ffffff99;font-size:10px;letter-spacing:1.3px;color:#6b7b70}header span{margin:0 12px}header #breadcrumb{color:#294737;letter-spacing:0}.avatar{width:33px;height:33px;display:grid;place-items:center;border-radius:50%;background:#e7ece2;color:#36513d;margin:0}#content{padding:35px 40px;max-width:1600px;margin:auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:6px 0 30px}.eyebrow{font-size:10px;font-weight:700;letter-spacing:1.7px;color:#708475;margin:0 0 12px}h1{font-size:32px;letter-spacing:-1px;line-height:1.2;margin:0 0 12px}h2{font-size:16px;letter-spacing:-.3px;margin:0}h3{font-size:16px;margin:18px 0 10px}p{line-height:1.6}.muted{color:var(--muted)}.page-heading .muted{margin:0}.small{font-size:12px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:30px}.stat{background:#fff;border:1px solid var(--line);border-radius:10px;padding:21px 23px}.stat p{margin:0 0 17px;font-size:12px;color:#617164}.stat strong{font-size:30px;font-weight:600}.stat small{display:block;color:#89948b;font-size:11px;margin-top:13px}.stat:nth-child(3){background:#eaf0e5;border-color:#d7e2cf}.panel{background:white;border:1px solid var(--line);border-radius:10px;overflow:hidden}.panel-top{padding:23px 25px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line)}.count{display:inline-block;font-size:11px;margin-left:7px;padding:3px 7px;background:#eef1eb;color:#75836e;border-radius:5px}.toolbar{padding:19px 25px;display:flex;gap:12px}.toolbar input{max-width:420px;flex:1}.toolbar select{max-width:220px}input,select,textarea{width:100%;border:1px solid #dfe5de;border-radius:6px;padding:11px 12px;background:#fff;color:var(--ink)}textarea{resize:vertical}input:focus,select:focus,textarea:focus{outline:2px solid #91bda4;outline-offset:1px}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap}th{background:#f8faf6;color:#849080;font-size:10px;letter-spacing:.5px;font-weight:600;padding:13px 25px}td{padding:23px 25px;border-top:1px solid #edf0eb;font-size:12px}tbody tr:hover{background:#fafcf8}.ticket-title{display:block;font-size:13px;font-weight:600;margin-bottom:7px}.ticket-title:hover{text-decoration:underline}td small{font-size:10px}.badge{display:inline-flex;align-items:center;gap:6px;font-size:10px;font-weight:600;padding:6px 9px;border-radius:5px;white-space:nowrap;background:#edf2f7;color:#557994}.badge i{width:5px;height:5px;border-radius:50%;background:currentColor}.in-progress{background:#edf3df;color:#6a7c35}.on-hold{background:#fff2dc;color:#9a762c}.completed{background:#e7f2e9;color:#39734e}.priority{font-size:9px;margin-right:4px;color:#8c9a92}.high{color:#cb8164}.normal{color:#b5a265}.low{color:#849c9c}.empty{text-align:center;padding:50px;color:var(--muted)}footer{padding:15px 40px 30px;color:#93a08f;font-size:10px}footer span{padding:0 8px}.customer-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;padding:5px 25px 25px}.customer-card{border:1px solid var(--line);border-radius:8px;padding:20px}.customer-top{display:flex;justify-content:space-between;align-items:center}.initial{display:inline-grid;place-items:center;background:#eef2e8;color:#587247;border-radius:10px;width:40px;height:40px;font-size:18px;font-weight:600}.customer-card p{color:var(--muted);font-size:12px;min-height:40px}.contact{font-size:12px;color:#5d7064;line-height:1.9}.customer-tickets{display:flex;justify-content:space-between;margin-top:20px;width:100%;font-size:11px;border:0;border-top:1px solid var(--line);border-radius:0;padding:15px 0 0}.text-button{border:0;background:transparent;font-size:11px;color:var(--green);padding:3px 6px}.back{display:inline-block;font-size:12px;color:#698070;margin:0 0 25px}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:25px}.job-body{padding:10px 25px 25px}.label{font-size:9px;font-weight:700;letter-spacing:1.2px;color:#8a9887;margin:20px 0 10px}.prewrap{white-space:pre-wrap;overflow-wrap:anywhere}.job-meta{display:flex;align-items:center;gap:45px}.job-meta select{min-width:160px}.portal{margin-top:25px}.portal .panel-top p{margin:8px 0 0}.portal-tag{font-size:8px;letter-spacing:1px;color:#76926b;background:#f1f5eb;padding:6px 8px;border-radius:4px}.composer{padding:20px 25px;background:#fafcf8;border-bottom:1px solid var(--line)}label{display:block;font-size:12px;font-weight:600;margin:12px 0 8px}.composer input{max-width:250px}.composer-bottom{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-top:15px}.timeline{padding:0 25px}.update{display:flex;gap:13px;padding:25px 0;border-bottom:1px solid var(--line)}.update:last-child{border:0}.update-avatar{display:grid;place-items:center;flex-shrink:0;width:30px;height:30px;border-radius:50%;background:#e9efdf;color:#6c8158;font-size:11px}.update-content{flex:1;min-width:0}.update-top{display:flex;justify-content:space-between;gap:10px;font-size:12px}.update p{font-size:13px;margin-bottom:0;color:#5c6e60}.customer-summary{padding:5px 24px 25px}.customer-summary .initial{margin:8px 0 16px}.customer-summary h2{line-height:1.5}.customer-summary p:not(.label){color:#667969;font-size:12px;overflow-wrap:anywhere}.customer-summary button{width:100%;font-size:12px;margin-top:12px}.note-card{padding:25px;background:#eaf0e2;border-radius:10px;margin-top:22px;color:#577048}.note-card>span{font-size:29px}.note-card h3{font-size:14px;margin:10px 0}.note-card p{font-size:12px;margin:0}dialog{border:1px solid var(--line);border-radius:12px;width:520px;max-width:95vw;padding:26px;box-shadow:0 20px 80px #17362826}dialog::backdrop{background:#142e2866}.dialog-heading{display:flex;align-items:center;justify-content:space-between}.icon{border:0;padding:0 5px;font-size:24px}.actions{display:flex;justify-content:flex-end;gap:10px;margin-top:25px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 15px}.form-grid label:nth-of-type(2){grid-column:2;grid-row:1}.form-grid select{grid-row:2}.error{color:#a33c32;font-size:12px}.error:empty{display:none}#toast{position:fixed;bottom:25px;right:25px;background:#203f30;color:#fff;padding:14px 22px;border-radius:8px;opacity:0;pointer-events:none;transition:opacity .2s}#toast.visible{opacity:1}@media(min-width:1450px){#content{padding-top:45px}}@media(max-width:1100px){aside{width:200px}main{margin-left:200px}#content{padding:28px 25px}td,th{padding-left:18px;padding-right:18px}.customer-grid{grid-template-columns:repeat(2,1fr)}.detail-grid{grid-template-columns:minmax(0,1fr) 240px}.panel-top>.small{display:none}}@media(max-width:760px){aside{position:static;width:100%;padding:15px;border-right:0;border-bottom:1px solid var(--line)}.workspace,.aside-bottom{display:none}nav{display:flex;gap:10px;margin-top:12px}nav a{margin:0;padding:10px}main{margin:0}header{height:55px;padding:0 20px}#content{padding:25px 16px}.page-heading{align-items:flex-start}h1{font-size:26px}.page-heading button{padding:10px;white-space:nowrap}.stats{grid-template-columns:repeat(2,1fr);gap:10px}.stat{padding:16px}.toolbar{padding:15px;flex-wrap:wrap}.toolbar input{min-width:100%;max-width:none}.toolbar select{flex:1;width:45%}.customer-grid{grid-template-columns:1fr;padding:15px}.detail-grid{grid-template-columns:1fr}.portal-tag{display:none}.panel-top{padding:20px}.update-top{flex-wrap:wrap}.composer-bottom{align-items:flex-end}.composer-bottom .small{max-width:140px}footer{padding:15px 20px}.job-meta{gap:30px}}
/* Technician order screens: touch targets, stacked cards, no horizontal tables. */
.button{display:inline-block;border:1px solid #d5ded6;border-radius:7px;background:white;padding:12px 16px;font-weight:600}.ticket-orders{margin-top:25px}.ticket-orders .panel-top p{margin:8px 0 0}.order-cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;padding:20px}.order-cards>.empty{grid-column:1/-1}.order-card{display:block;border:1px solid var(--line);border-radius:9px;padding:18px;min-width:0}.order-card:hover{background:#f6faf2;border-color:#9cb498}.order-card-top{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.category{font-size:12px;font-weight:700;color:#486740}.order-state{font-size:12px;font-weight:600;border-radius:6px;background:#edf2f7;color:#557994;padding:7px 10px}.order-state.on-site{background:#edf3df;color:#647733}.order-state.done{background:#e7f2e9;color:#39734e}.order-card h3,.order-card p{overflow-wrap:anywhere}.order-card p{font-size:13px;margin:8px 0}.order-card-bottom{display:flex;flex-wrap:wrap;gap:12px;justify-content:space-between;border-top:1px solid var(--line);margin-top:18px;padding-top:15px;font-size:11px;color:#698070}.tech-view{max-width:760px;margin:auto}.tech-view .panel{margin-bottom:20px}.order-job,.order-clock,.order-notes{padding:24px}.order-job h2{margin-top:20px;font-size:20px}.order-job .button{min-height:48px}.clock-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.clock-grid strong{font-size:15px}.tech-action{width:100%;min-height:58px;font-size:17px;margin-top:10px}.tech-view button,.tech-view .button{min-height:48px}.materials-list{padding:0 22px}.material-row{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 0;border-bottom:1px solid var(--line)}.material-row:last-child{border:0}.material-row strong{overflow-wrap:anywhere}.material-row p{margin:6px 0 0;color:var(--muted)}.all-orders{width:100%;text-align:center}dialog{max-height:90dvh;overflow-y:auto}#fields input,#fields select,#fields textarea{font-size:16px;min-height:48px}#editor button{min-height:44px}@media(max-width:760px){nav{flex-wrap:wrap}nav a{font-size:13px;min-height:44px}.order-cards{grid-template-columns:1fr;padding:15px}.ticket-orders .panel-top,.order-materials .panel-top{align-items:flex-start;flex-wrap:wrap}.ticket-orders .panel-top button,.order-materials .panel-top button{width:100%;min-height:48px}.tech-view .page-heading{flex-wrap:wrap}.tech-view .page-heading h1{overflow-wrap:anywhere}.tech-view .page-heading button{width:100%}.order-job,.order-clock,.order-notes{padding:20px}.clock-grid{grid-template-columns:1fr}.tech-view input,.tech-view textarea,.toolbar input,.toolbar select,.composer input,.composer textarea{font-size:16px;min-height:48px}.text-button{min-height:44px}.order-job .order-card-top{align-items:flex-start}.order-job .muted{overflow-wrap:anywhere}.tech-view .back{min-height:44px;padding-top:10px}.page-heading{min-width:0}.composer-bottom{flex-wrap:wrap}.composer-bottom button{min-height:48px}#toast{left:16px;right:16px;bottom:16px}dialog{padding:20px} .actions button{flex:1}}
/* Calendar and technician directory. */
.calendar-controls{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:22px}.month-navigation{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.month-navigation h2{min-width:155px;text-align:center}.calendar-controls select{max-width:240px}.calendar-hint{padding:0 22px;margin:0 0 18px}.calendar-weekdays,.calendar-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr))}.calendar-weekdays{border-top:1px solid var(--line);background:#f8faf6}.calendar-weekdays div{padding:13px 8px;text-align:center;font-size:11px;color:var(--muted)}.calendar-cell{min-height:132px;padding:7px;border-top:1px solid var(--line);border-right:1px solid var(--line);min-width:0}.calendar-cell:nth-child(7n){border-right:0}.calendar-cell.outside-month{background:#f7f8f5;color:#9aa59b}.calendar-cell.selected-day{background:#eff5e9;box-shadow:inset 0 0 0 2px #83a777}.day-number{border:0;background:transparent;min-width:36px;min-height:36px;padding:6px}.today .day-number{background:var(--green);color:white}.day-dots{display:none}.calendar-event{display:block;background:#edf2e8;border-left:3px solid #729968;border-radius:4px;padding:7px;margin:6px 0;font-size:10px;color:#37553c;overflow-wrap:anywhere}.calendar-event:hover{background:#dce8d6}.calendar-event span,.calendar-event strong,.calendar-event small{display:block;line-height:1.5}.calendar-event strong{font-size:11px;margin:3px 0}.calendar-event small{color:#6a7e60}.event-done{border-color:#a6b4aa;background:#f2f4ef}.event-active{border-color:#98aa4e}.day-agenda,.unscheduled-panel{margin-top:24px}.day-agenda .panel-top p,.unscheduled-panel .panel-top p{margin:7px 0 0}.agenda-time{margin:0 0 10px;font-size:13px;font-weight:600;color:var(--green)}.agenda-order{min-width:0}.calendar-panel{overflow:visible}.tech-table td{white-space:normal;overflow-wrap:anywhere}.tech-table button{min-height:44px}.order-card strong{overflow-wrap:anywhere}@media(max-width:1100px){.calendar-event{padding:4px;font-size:9px}.calendar-event strong{font-size:10px}}@media(max-width:760px){.calendar-controls{padding:16px;flex-direction:column;align-items:stretch}.calendar-controls select{max-width:none;min-height:48px;font-size:16px}.month-navigation{justify-content:space-between;gap:5px}.month-navigation h2{font-size:15px;min-width:135px}.month-navigation button{min-height:44px;padding:10px}.calendar-cell{min-height:64px;padding:3px}.day-number{width:100%;min-height:52px;padding:5px;font-size:13px}.day-dots{display:block;font-size:7px;min-height:10px;margin-top:4px}.calendar-events{display:none}.calendar-weekdays div{padding:10px 0;font-size:10px}.calendar-hint{padding:0 16px}.day-agenda .panel-top{flex-wrap:wrap}.day-agenda .panel-top button{width:100%;min-height:48px}.tech-table,.tech-table tbody,.tech-table tr,.tech-table td{display:block;width:100%}.tech-table thead{display:none}.tech-table tr{padding:18px;border-bottom:1px solid var(--line)}.tech-table td{border:0;padding:8px 0;white-space:normal;display:flex;justify-content:space-between;gap:20px;min-height:36px}.tech-table td[data-label]::before{content:attr(data-label);color:var(--muted);font-size:11px;flex-shrink:0}.tech-table td:last-child button{width:100%}.tech-table td strong{overflow-wrap:anywhere}.order-cards{grid-template-columns:1fr}.page-heading{flex-wrap:wrap}.page-heading>.primary{min-height:48px}.toolbar select{max-width:none}}
/* Files & photos: mobile capture, file selection, original downloads. */
.attachments-panel{margin-top:25px;margin-bottom:24px}.attachments-panel .panel-top p{margin:8px 0 0}.attachment-form{padding:22px;background:#fafcf8;border-bottom:1px solid var(--line)}.attachment-pickers{display:flex;gap:12px;flex-wrap:wrap}.attachment-pickers label{margin:0;cursor:pointer;min-height:48px;display:flex;align-items:center;justify-content:center}.camera-button{background:#eaf0e2;color:#49603c}.file-picker{position:absolute;width:1px;height:1px;clip-path:inset(50%);overflow:hidden;padding:0;border:0}.attachment-pickers label:has(+input:focus-visible){outline:2px solid #91bda4;outline-offset:3px}.attachment-pickers:has(input:disabled) label{opacity:.5;pointer-events:none}.attachment-metadata{display:grid;grid-template-columns:1fr 2fr;gap:16px}.attachment-metadata input,.attachment-metadata textarea{min-height:48px;font-size:16px}.attachment-upload-row{display:flex;justify-content:space-between;gap:15px;align-items:center;margin-top:18px}.attachment-upload-row button{min-height:48px}.attachment-filters{display:flex;gap:8px;flex-wrap:wrap;padding:18px 22px;border-bottom:1px solid var(--line)}.attachment-filters button{border:0;background:#f3f5ee;color:#687963;min-height:44px;font-size:12px;padding:10px 13px}.attachment-filters button.selected{background:#dfeadb;color:#355b36}.attachment-grid{padding:22px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.attachment-grid>.empty{grid-column:1/-1}.attachment-card{border:1px solid var(--line);border-radius:9px;overflow:hidden;min-width:0}.photo-preview{display:block;height:190px;background:#eef1e8}.photo-preview img{width:100%;height:100%;object-fit:cover;image-orientation:from-image}.preview-unavailable{display:flex;align-items:center;justify-content:center;padding:20px;text-align:center;font-size:12px;color:var(--muted)}.document-preview{height:110px;background:#f2f5ed;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:12px;color:#708467}.document-preview span{font-size:30px}.document-preview small{font-size:11px}.attachment-card-body{padding:17px}.attachment-name{font-size:13px;overflow-wrap:anywhere}.attachment-caption{font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere;color:#54674e}.attachment-card-body .small{overflow-wrap:anywhere;font-size:11px}.attachment-source{font-size:10px;color:#668059;display:block;margin:12px 0}.attachment-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}.attachment-actions .button,.attachment-actions button{font-size:11px;padding:10px;min-height:44px}.attachment-actions .text-button{color:#826249}.selected-files{display:flex;flex-direction:column;gap:9px;margin-top:16px}.selected-file{display:flex;align-items:center;gap:12px;background:white;border:1px solid var(--line);padding:9px;border-radius:7px;min-width:0}.selected-file img,.selected-file .file-symbol{width:42px;height:42px;object-fit:cover;flex-shrink:0;border-radius:4px;display:grid;place-items:center;background:#edf2e7;font-size:23px;color:#64785d}.selected-file>div{flex:1;min-width:0}.selected-file strong{font-size:12px;overflow-wrap:anywhere}.selected-file small{display:block;font-size:10px;color:var(--muted);margin-top:5px}.selected-file button{min-width:44px;min-height:44px;font-size:20px;padding:5px}.attachment-form progress{width:100%;height:12px;accent-color:var(--green)}#attachment-success{color:var(--green)}@media(max-width:760px){.attachment-form{padding:18px}.attachment-pickers{display:grid;grid-template-columns:1fr;width:100%}.attachment-pickers label{font-size:14px;min-height:52px}.attachment-metadata{grid-template-columns:1fr;gap:0}.attachment-upload-row{flex-direction:column;align-items:stretch}.attachment-upload-row button{width:100%;min-height:52px}.attachment-grid{grid-template-columns:1fr;padding:16px}.attachment-filters{padding:15px;gap:6px}.attachment-actions .button,.attachment-actions button{min-height:48px}.photo-preview{height:220px}.attachment-form>p{overflow-wrap:anywhere}.attachment-form #upload-progress-label{font-size:12px;overflow-wrap:anywhere}.tech-view .attachments-panel .panel-top{padding:20px}}
.ticket-status-panel{margin-top:24px}.ticket-status-body{padding:0 24px 24px}.status-source{font-size:11px;color:#58724b;background:#eef3e7;border-radius:5px;padding:7px 10px}.status-source.is-override{color:#926c2c;background:#fff2da}.status-comparison{display:flex;gap:35px;flex-wrap:wrap}.status-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}.override-notice{font-size:12px;padding:12px;border-radius:7px;color:#89642d;background:#fff7e8;overflow-wrap:anywhere}.status-list-source{display:block;margin-top:7px;color:#819079;font-size:10px}.parent-ticket-status{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:12px}#ticket-status-choice,#ticket-status-reason{max-width:500px;min-height:48px;font-size:16px}.status-actions button{min-height:48px}@media(max-width:760px){.ticket-status-body{padding:0 20px 20px}.status-comparison{gap:5px;flex-direction:column}.status-actions button{width:100%}.override-notice{font-size:13px}}
/* Ticket workspace: updates first, supporting details in a quiet sidebar. */
.ticket-heading{display:flex;justify-content:space-between;gap:22px;align-items:flex-start;margin-bottom:24px}.ticket-heading h1{font-size:30px;max-width:800px;overflow-wrap:anywhere}.ticket-heading .muted{margin:0}.ticket-heading-actions{display:flex;align-items:center;gap:12px;flex-shrink:0;padding-top:24px}.ticket-heading-actions .badge{font-size:12px;padding:9px 12px}.separator{padding:0 6px}.ticket-navigation{display:flex;gap:8px;border-bottom:1px solid var(--line);margin-bottom:24px;padding-bottom:10px;flex-wrap:wrap}.ticket-navigation button{background:transparent;border:0;color:#72806f;padding:12px 15px;min-height:44px}.ticket-navigation button.section-current{background:#e6eee0;color:#2e593d}.ticket-navigation button span{font-size:10px;margin-left:8px;background:#ffffff88;padding:2px 5px;border-radius:4px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.ticket-main{min-width:0}.ticket-sidebar{position:static;inset:auto;width:auto;padding:0;background:transparent;border:0;display:flex;flex-direction:column;gap:20px}.ticket-sidebar .panel{margin:0}.ticket-summary .summary-body{padding:0 22px 20px}.summary-body .prewrap{font-size:13px;color:#526650}.summary-priority{display:flex;justify-content:space-between;align-items:center;font-size:12px;margin-top:18px}.summary-priority .label{margin:0}.progress-track{height:6px;background:#edf1e9;border-radius:6px;overflow:hidden}.progress-track>div{height:100%;background:#799b62;border-radius:6px}.ticket-sidebar .customer-summary{padding:4px 22px 22px}.contact-link{display:block;font-size:12px;color:#436d50;line-height:1.9;overflow-wrap:anywhere}.contact-link:hover{text-decoration:underline}.updates-primary{margin:0;border-color:#ccdbbf;box-shadow:0 2px 12px #264a2010}.updates-primary .panel-top{border-bottom:0;padding-bottom:15px}.updates-primary .panel-top h2{font-size:21px;letter-spacing:-.5px}.updates-primary .panel-top p{font-size:12px}.updates-live-label{font-size:10px;color:#87917f;white-space:nowrap}.updates-primary .composer{padding:0 24px 24px;background:white}.updates-primary .composer>label{font-size:13px;margin-top:3px;color:#425d3e}.updates-primary textarea{background:#fafcf7;border-color:#d8e2d1;font-size:15px;min-height:110px}.updates-primary .composer-bottom{margin-top:12px;align-items:flex-end}.author-field{flex:1;max-width:240px}.author-field label{font-size:10px;color:#7f8b78;margin:0 0 6px}.author-field input{font-size:12px;padding:10px;min-height:40px}.updates-primary .composer-bottom button{min-height:44px;white-space:nowrap}.updates-primary .timeline{padding:0 24px;background:#fcfdfb}.updates-primary .update{gap:14px;padding:24px 0}.updates-primary .update-avatar{width:34px;height:34px;background:#e3ecda;color:#537049}.updates-primary .update-top strong{font-size:13px}.updates-primary .update p{font-size:14px;line-height:1.7;margin:10px 0 8px;color:#3e5544}.updates-primary .update-edit{padding:0;font-size:10px;color:#879680;min-height:28px}.update-empty strong{display:block;color:#617653;font-size:14px;font-weight:600}.update-empty p{font-size:12px;margin:8px 0 0}.status-summary{display:flex;align-items:center;gap:9px;padding:18px 20px;cursor:pointer;list-style:none}.status-summary::-webkit-details-marker{display:none}.status-summary>div{flex:1;min-width:0}.status-summary strong{font-size:13px}.status-summary .small{display:block;font-size:10px;margin-top:5px}.status-summary .badge{font-size:9px;padding:6px}.status-chevron{font-size:18px;color:#85957b}.ticket-status-panel[open] .status-chevron{transform:rotate(180deg)}.status-inner-heading{display:none}.ticket-sidebar .ticket-status-body{padding:0 20px 20px}.ticket-sidebar .status-comparison{gap:10px;flex-direction:column}.ticket-sidebar .status-comparison .label{margin:8px 0}.ticket-sidebar .status-actions button{width:100%;font-size:12px;min-height:44px}.ticket-sidebar #ticket-status-choice,.ticket-sidebar #ticket-status-reason{font-size:13px;min-height:44px}.ticket-sidebar .override-notice{font-size:11px}.ticket-main>section,.ticket-sidebar{scroll-margin-top:24px}.ticket-main .ticket-orders,.ticket-main .attachments-panel{margin-top:24px}.ticket-main .order-cards{grid-template-columns:1fr}.ticket-main .attachment-grid{grid-template-columns:repeat(2,minmax(0,1fr))}a:focus-visible,button:focus-visible,summary:focus-visible{outline:2px solid #80a379;outline-offset:3px}@media(min-width:1350px){.ticket-main .order-cards{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:1100px){.ticket-layout{grid-template-columns:minmax(0,1fr) 250px;gap:18px}.ticket-heading-actions{flex-direction:column;align-items:flex-end}.ticket-main .attachment-grid{grid-template-columns:1fr}.updates-primary .panel-top{padding-left:20px;padding-right:20px}.updates-primary .composer,.updates-primary .timeline{padding-left:20px;padding-right:20px}}@media(max-width:760px){.ticket-layout{grid-template-columns:1fr}.ticket-sidebar{width:100%;padding:0;margin-top:5px}.ticket-heading{flex-direction:column;gap:15px}.ticket-heading h1{font-size:27px}.ticket-heading-actions{flex-direction:row;align-items:center;padding-top:0;width:100%;justify-content:space-between}.ticket-heading-actions button{min-height:44px}.ticket-navigation{gap:3px;margin-bottom:20px}.ticket-navigation button{font-size:12px;padding:10px 11px}.ticket-navigation button span{margin-left:4px}.updates-primary .panel-top h2{font-size:20px}.updates-primary .composer-bottom{flex-direction:row;flex-wrap:nowrap;gap:12px}.author-field{max-width:none;min-width:0}.author-field input{font-size:16px;min-height:48px;width:100%}.updates-primary textarea{font-size:16px}.updates-primary .composer-bottom button{min-height:48px;padding:12px}.updates-primary .update-top{flex-direction:column;gap:5px}.ticket-sidebar #ticket-status-choice,.ticket-sidebar #ticket-status-reason{font-size:16px}.ticket-main .attachment-grid{grid-template-columns:1fr}.updates-live-label{display:none}.ticket-main .panel-top{gap:10px}.ticket-sidebar .status-comparison{flex-direction:row;gap:20px}.ticket-sidebar .status-actions button{min-height:48px}.ticket-sidebar .override-notice{font-size:12px}.updates-primary .update-edit{min-height:44px}}
.comment-attach-controls{display:flex;flex-wrap:wrap;gap:10px;margin-top:12px}.comment-attach-controls label{margin:0;cursor:pointer;min-height:44px;font-size:12px;display:flex;align-items:center;justify-content:center}.comment-files{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:16px 0}.comment-file{border:1px solid var(--line);border-radius:8px;overflow:hidden;min-width:0;background:white}.comment-photo{display:block;height:175px;background:#edf2e7}.comment-photo img{width:100%;height:100%;object-fit:cover;image-orientation:from-image}.comment-file-details{padding:12px}.comment-file-details>a{display:block;overflow-wrap:anywhere;font-size:12px;font-weight:600;color:var(--green)}.comment-file-details small{display:block;color:var(--muted);font-size:10px;margin-top:7px}.comment-file-details .text-button{padding:5px 0;font-size:10px;min-height:32px}.comment-file-details p{font-size:12px!important}.standalone-upload>summary{padding:16px 22px;cursor:pointer;font-size:12px;color:#698061;border-bottom:1px solid var(--line)}#comment-progress{width:100%;accent-color:var(--green)}.tech-view .updates-primary{margin-top:24px;margin-bottom:24px}@media(max-width:760px){.comment-attach-controls{display:grid;grid-template-columns:1fr 1fr}.comment-attach-controls label{font-size:11px;padding:10px;min-height:48px}.comment-files{grid-template-columns:1fr}.comment-photo{height:210px}.comment-file-details .text-button{min-height:44px}.standalone-upload>summary{min-height:48px}}
/* Accounts and mobile-friendly sign-in. */
[hidden]{display:none!important}body.signed-out>aside,body.signed-out>main,body.signed-out>dialog,body.signed-out>#toast{display:none}#login-panel{min-height:100dvh;display:grid;place-items:center;padding:30px 20px;background:#f1f5ed}.login-card{width:100%;max-width:430px;background:white;border:1px solid var(--line);border-radius:15px;padding:36px;box-shadow:0 10px 50px #26442b0c}.login-card .brand{margin-bottom:34px}.login-card h1{font-size:26px;margin-bottom:10px}.login-card input{font-size:16px;min-height:48px}.login-card label{margin-top:20px}.login-card form>.primary{width:100%;min-height:48px;margin-top:16px}.login-note{margin:25px 0 0;font-size:11px;color:#82907b;line-height:1.7}.account-toolbar{display:flex;align-items:center;gap:12px;letter-spacing:0;font-size:12px}.account-toolbar .avatar{margin:0}.account-toolbar .text-button{min-height:44px}.password-panel{max-width:520px}.password-panel form{padding:10px 24px 25px}.password-panel input{font-size:16px;min-height:48px}.password-panel button{min-height:48px}.comment-attach-controls:has(input:disabled) label{opacity:.5;pointer-events:none}@media(max-width:760px){.login-card{padding:26px}.account-toolbar{gap:8px;font-size:11px}.account-toolbar #account-name{max-width:95px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.account-toolbar .avatar{display:none}header{padding:0 16px}.account-toolbar .text-button{padding:8px}}
/* Customer billing and mobile line-item entry. */
.billing-buttons{display:flex;gap:8px;flex-wrap:wrap}.billing-cards{padding:0 22px}.billing-card,.profile-ticket,.payment-row{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:20px 0;border-bottom:1px solid var(--border,#e5e9e7)}.billing-card{color:inherit;text-decoration:none}.billing-card:hover{background:#f5faf7}.billing-card p,.payment-row p{margin:7px 0;color:#65756d}.billing-card>div:last-child{text-align:right;flex-shrink:0}.billing-amount{display:block;margin:9px 0}.billing-detail{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:22px}.billing-summary,.billing-actions{padding:22px}.billing-actions h2{margin-top:0}.billing-actions button{width:100%;margin-top:12px}.billing-actions select{width:100%}.bill-totals{max-width:330px;margin:22px 0 22px auto}.bill-totals p{display:flex;justify-content:space-between;gap:20px}.grand-total{border-top:1px solid #dde7e0;padding-top:12px;font-size:18px}.payment-panel,.profile-billing{margin-top:24px}.payment-list,.profile-tickets{padding:0 22px}.payment-voided{opacity:.65}.profile-link{display:block;margin:12px 0}.profile-ticket{color:inherit;text-decoration:none}.billing-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}#billing-dialog{width:780px;max-width:95vw}#billing-dialog input,#billing-dialog select,#billing-dialog textarea{width:100%}.billing-line-editor{display:grid;grid-template-columns:minmax(0,1fr) 75px 115px 60px 40px;gap:10px;align-items:end;padding:12px 0;border-bottom:1px solid #e3eae5}.billing-line-editor label{font-size:12px}.taxable-control input{height:24px;margin:12px 0}#add-billing-line{margin:14px 0}.billing-actions .button{display:block;margin:15px 0}
@media(max-width:700px){.billing-detail{grid-template-columns:1fr}.billing-card{align-items:flex-start;gap:10px}.billing-card strong{overflow-wrap:anywhere}.billing-cards,.payment-list,.profile-tickets{padding:0 15px}.billing-line-editor{grid-template-columns:1fr 1fr 60px 40px}.line-description{grid-column:1/-1}.billing-form-grid{grid-template-columns:1fr}.billing-buttons button,#billing-dialog button{min-height:44px}#billing-dialog input,#billing-dialog select,#billing-dialog textarea{font-size:16px;min-height:44px}.panel-top{flex-wrap:wrap}.billing-summary{padding:15px}.payment-row{align-items:flex-start}.billing-card>div:last-child{max-width:45%}}
#billing-dialog .line-taxable{width:24px;min-height:24px;height:24px;display:block;margin:12px auto}.billing-card .badge{white-space:normal}#billing-dialog{max-height:90vh;overflow:auto}
/* In-app photos: close button stays visible on iPad and phone. */
#photo-viewer{width:calc(100vw - 24px);height:calc(100dvh - 24px);max-width:1100px;max-height:calc(100dvh - 24px);padding:0;background:#15221a;color:white;border:0;overflow:hidden}#photo-viewer::backdrop{background:#000b}.photo-viewer-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px max(16px,env(safe-area-inset-right)) 12px max(16px,env(safe-area-inset-left));height:76px;background:#15221a}.photo-viewer-toolbar strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.photo-viewer-toolbar button{min-width:100px;min-height:48px;flex-shrink:0;font-size:16px;background:white;color:#15221a}.photo-viewer-image{height:calc(100% - 76px);display:flex;align-items:center;justify-content:center;padding:12px}.photo-viewer-image img{max-width:100%;max-height:100%;object-fit:contain;image-orientation:from-image}.photo-viewer-error{position:absolute;bottom:15px;left:15px;right:15px;background:#15221a;padding:12px}

.billing-line-editor{grid-template-columns:minmax(0,1fr) 75px 115px 40px}@media(max-width:700px){.billing-line-editor{grid-template-columns:1fr 1fr 40px}}
.activity-timeline{list-style:none;margin:0;padding:20px 24px}.activity-timeline li{display:flex;gap:14px;padding:12px 0;border-bottom:1px solid var(--line);font-size:13px}.activity-dot{width:9px;height:9px;flex-shrink:0;background:var(--green);border-radius:50%;margin-top:4px}.activity-timeline p{margin:8px 0 0}.conflict-warning{background:#fff5de;border:1px solid #e8c56d;border-radius:8px;padding:14px;margin-top:16px}.conflict-override{display:flex;align-items:center;gap:10px;min-height:48px}.conflict-override input{width:22px;min-height:22px}
.unassigned-order{border:2px solid #dc991f!important;background:#fff9eb!important}.unassigned-label{color:#8b5500;font-size:12px}.attention-banner{background:#fff1cc;border:2px solid #dba132;border-radius:10px;padding:20px;margin:0 0 22px}.attention-banner p{margin:8px 0 14px}.event-unassigned{background:#fff0c3!important;border-left:4px solid #dc991f!important;color:#744900!important}.office-review{padding:22px;margin:24px 0;border:1px solid #d7decf}.office-review textarea{width:100%;font-size:16px}.office-review button{min-height:48px}

#add-billing-material{margin:14px 0}.billing-material-summary{margin-top:24px}.billing-material-summary input[type=checkbox]{width:24px;height:24px;accent-color:var(--green)}

.time-correction{margin-top:20px;border-top:1px solid var(--line);padding-top:16px}.time-correction summary{cursor:pointer;min-height:44px}.time-correction input,.time-correction textarea{width:100%;font-size:16px}.time-correction button{min-height:48px}

.brand-image{display:block;width:100%;max-width:210px;height:auto}.login-card .brand-image{max-width:280px}aside .brand{display:block;padding:10px 0}@media(max-width:760px){aside .brand-image{max-width:240px}}

.missing-media{padding:12px;background:#fff5df;border:1px dashed #d8b86c;border-radius:8px;font-size:12px;color:#805c14}

.notification-panel{max-width:720px;margin-bottom:24px}.notification-body{padding:0 24px 20px;line-height:1.6}.notification-actions{display:flex;flex-wrap:wrap;gap:10px;margin:18px 0}.notification-actions button{min-height:48px;font-size:15px}.notification-body [role=status]{font-weight:600}.notification-panel .panel-top{gap:12px}.notification-panel [hidden]{display:none!important}@media(max-width:760px){.notification-body{padding:0 16px 16px}.notification-actions{flex-direction:column}.notification-actions button{width:100%}}